Delete your Scan60 data
Scan60 has no sign-up and no user account, so there is no profile to delete. Almost everything the app stores stays on your phone and you can remove it yourself. This page explains each kind of data and how to remove it. You don't need the app installed to use this page.
Data on your phone
Your scan history, favourites, notes, tags, generated codes, settings and the "ads removed" status are stored only on your phone. We never receive them. To remove them:
- Inside the app: History › menu › Clear history; or
- Android Settings › Apps › Scan60 › Storage › Clear storage; or
- Uninstall the app. Uninstalling also removes the anonymous sign-in the app created for community reports, on your phone.
Your Play purchase (Premium) belongs to your Google account, not to us. After reinstalling you can restore it with Premium › Restore purchase.
Community scam reports
If you tapped "Report" on a link, UPI ID or phone number, the app added one vote to a shared, anonymous list: the reported domain, UPI ID or number, the category you chose, a count and a timestamp. The vote is tied only to a random anonymous ID created on your phone. It does not contain your name, email, phone number or the full link you scanned. Because the ID is anonymous and not linked to you, we can't tell which votes came from you.
If a domain, UPI ID or phone number you own was reported by mistake, or you want any report removed:
- Email [email protected] with the subject Remove a Scan60 report.
- Tell us the exact domain, UPI ID or phone number. If it is yours, say so; we may ask a question to check.
We remove the entry within 30 days, usually much sooner, and email you when it's done. We never ask for a password or payment details.
What may be kept
- Anonymous usage and crash statistics (Google Analytics for Firebase, Crashlytics) that aren't linked to your name or email. Google deletes them automatically after at most 14 months (analytics) and 90 days (crash reports).
- Your removal email and our reply, kept up to 2 years as a record that we handled the request.
- Anything we must keep by law, only as long as the law requires.
Ads
To reset or opt out of ad personalisation, use Android Settings › Privacy › Ads (delete your advertising ID or opt out of ads personalization). Buying Premium removes ads from the app.
Questions? See the Privacy Policy.